This privacy statement (“Privacy Policy”) covers all websites (such as, www.FoolDNS.com) owned and operated by The Fool, S.r.l. (“The Fool”, “FoolDNS, “we”, “us”, “our”) and all associated services provided by The Fool. This Privacy Policy covers FoolDNS’s treatment of personal information that it gathers when you access or use any of FoolDNS’s websites or services. This policy also covers personal information that The Fool’s business partners share with FoolDNS.

Please read the following to learn more about our privacy policy. By visiting our websites, submitting information or using any of our services, you are accepting the practices outlined in this Privacy Policy.

FoolDNS knows that you care about how your personal information is used and shared, and we take your privacy seriously. This is how we want to be treated, too.

Information We Collect

DNS Services Customers

FoolDNS runs a Domain Name System (DNS) service. DNS translates the name (e.g., www.example.com) you type into the corresponding numerical address (e.g., 192.0.34.166) and gets you to the place you want to go. FoolDNS’s DNS service collects non-personally-identifying information such as the date and time of each DNS request and the domain name requested.

In addition, FoolDNS may also collects potentially personally-identifying information like the Internet Protocol (IP) addresses from which DNS requests are made. For its DNS services, FoolDNS temporarily stores logs to monitor and improve our quality of service, and to collect high-level aggregate statistics. For customers without an account, FoolDNS removes the IP address from its logs within 1 hour (see Error Tolerance). For customers with an account, such data may be stored for 30 + 30 business days (see Error Tolerance) in order to comply with the need of providing business users the end-of-month report of usage and archive of past month information.

For customers using FoolDNS blocking and/or filtering features, DNS requests for certain domains may cause a request on an HTTP server owned by FoolDNS. The data from the HTTP server is kept in un-aggregated form for 30 business days (see Error Tolerance) for technical reasons.

After this time an automated process physically REMOVES personally-identifying information (IP address) by OVERWRITING the original IP with a new aggregate one in the form of 127.0.0.x domain and only non-personally-identifying information (the domain requested, the number of queries, etc..) are kept in our database. For example, FoolDNS may monitor which domains are most requested by its customers, or how many phishing attempts were blocked by its services, but NEVER in a way that is using personally-identifying information (simply because we do NOT OWN personally-identifying information anymore…). FoolDNS may displays this information publicly or provide it to others and business partners in a non-personally identifiable aggregated form (e.g. statistical form).

FoolDNS WILL NOT aggregate personally-identifying information about the behavior of visitors to its websites and customers of its DNS services. NEVER.

Collection in General

Information We Automatically Collect

We may receive and store certain types of non-personally identifiable information whenever you interact with us, including, without limitation, the sort information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. FoolDNS’s purpose in collecting such information is to better understand how FoolDNS’s visitors use its website. From time to time, FoolDNS may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. FoolDNS also collects potentially personally-identifying information like the Internet Protocol (IP) addresses of website visitors. The data from the HTTP server is kept for 30 business days (see Error Tolerance) for technical reasons.

Information You Provide To Us

We may receive and store any information you enter on our website or provide to us in any other way. For example, in order to use certain services or functions of our websites, you may be required to register with a username and email address on the FoolDNS website. FoolDNS collects such information only insofar as is it deems reasonably necessary or appropriate to fulfill the purpose of the user’s interaction with FoolDNS. In addition to this FoolDNS may use a cooking for storing your action of abiding with the Terms of Services.

You can always refuse to supply personally-identifying information, with the caveat that it may prevent you from engaging in certain activities.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. FoolDNS uses cookies to help FoolDNS identify how many single users are using the service from within a same IP and to store information about the user abiding with the Terms of Services. FoolDNS visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using FoolDNS’s websites, with the drawback that certain features of FoolDNS’s websites may not function properly without the aid of cookies and that they will most probably be presented the Terms of Services to abide over and over…

Deleting a FoolDNS account

All statistics and logs collected on behalf of an account holder are purged after the time above described. FoolDNS WILL NOT retain personal information (IP addresses) information for longer periods of time (see Error Tolerance).

Disclosure of Personally-Identifying Information

We neither rent nor sell your personal information to anyone. Never. We share your personal information only with your consent or to our business partners and affiliates as described below:

  • Personnel/Agents: Although non intentionally, FoolDNS is unable to guarantee that will NOT disclose potentially personally-identifying and personally-identifying information to those of its employees (only within the given limits, see “DNS Services Customers”), agents and contractors that (I) need to know that information in order to process it on FoolDNS’s behalf or to provide services available at or through FoolDNS’s websites and services, and (II) are providing infrastructure services and/or hardware services. Some of those employees, agents and contractors may be located outside of your home country; by using FoolDNS’s websites, you consent to the exposure of such information to them. Typical examples are: network infrastructure contractors, network management staff, internet connection providers, content delivery network services. Sorry, but even in our best efforts we are unable to vouch and assure hardware/network information leaks over the network (eg. a sniffer placed on the carrier we’re not aware of).
  • Affiliated Businesses: We may be affiliated with a variety of businesses and educational organizations and will work closely with them in order to provide our services to users and statistical information about the trends of the web and of malware. We will NOT EVER share personal information with affiliates to any extent that is. We require our affiliates to provide the same level of privacy protection that we do, but we do not trust them by ANY MEANS and do NOT give them any PERSONAL INFORMATION. Some of our affiliates may be located outside of your home country; by using FoolDNS’s websites, you consent to the transfer of such NON PERSONAL information to them.
  • Business Transfers: If FoolDNS or substantially all of its assets were transferred or acquired (for example, in the case of a merger or acquisition) customer information would likely be one of the assets that is transferred or acquired by a third party.

Other Disclosures: FoolDNS may disclose potentially personally-identifying and personally-identifying information (only within the given limits, see “DNS Services Customers”) when FoolDNS believe in good faith that release is required by law, court order, or when FoolDNS believes in good faith that disclosure is reasonably necessary to protect the property or rights of FoolDNS, third parties or the public at large. We do not abide violence in any form.

Error Tollerance

Any given time span in this document is subject to an Error of +/- 50%. That means that log files and/or personal information could be kept for (for example) 45 days where this Policy states 30 days or 30 minutes where this Policy states 1 hour. This 50% increment or decrement is due to technical reason who could interfere with logging and/or anonymysation process and/or power or network failures. Rest assured that once the time span has passed NO PART of FoolDNS infrastructure (neither physical machines, nor backups) contain personal-identification data.

We’re very sorry to need this “safe harbour” time, but we much prefer to be earnest than to be fooling you in saying that nothing bad can happen in our machines.

Third Parties

This policy does not apply to the practices of third parties that FoolDNS does not own or control, or to individuals that FoolDNS does not employ or manage. FoolDNS websites may permit you to link to other websites on the Internet, and other websites may contain links to the FoolDNS websites. These other websites are not under FoolDNS control. The privacy and security practices of websites linked to or from the FoolDNS website are not covered by this Privacy Policy, and FoolDNS is not responsible for the privacy or security practices or the content of such websites.
Communications

If you are a registered member of an FoolDNS website and have supplied your email address, FoolDNS may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with FoolDNS and our products. We primarily use our corporate blog and website to communicate this type of information, so we expect to keep this type of email to a minimum. If you are a registered member of an FoolDNS website and do not wish to receive such emails, please notify us and we’ll be solicit in respecting your wish. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

Conditions of Use

If you decide to visit the FoolDNS website, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of Italian law.

Privacy Policy Changes

FoolDNS may change its Privacy Policy from time to time, and in FoolDNS’s sole discretion. FoolDNS encourages visitors to frequently check this page for any changes to its Privacy Policy. If changes are made, notice will be given in the FoolDNS blog at http://blog.FoolDNS.com/. Your continued use of our sites and services after any change in this Privacy Policy will constitute your acceptance of such change.

Italian Law Privacy Statement (ddl. 196/03)

Desideriamo informarLa che il D.Lgs n. 196/2003 del 30 giugno 2003 (“Codice in materia di protezione dei dati personali”) prevede la tutela delle persone e di altri soggetti rispetto al trattamento dei dati personali.
Secondo la normativa indicata, tale trattamento sarà improntato ai principi di correttezza, liceità e trasparenza e di tutela della Sua riservatezza e dei Suoi diritti. Ai sensi dell’art. 13 del D. Lgs. n. 196/2003, pertanto, Le forniamo le seguenti informazioni:

  • I dati da Lei forniti verranno trattati per le finalità di valutazione delle proprie competenze al fine di attribuire l’attività oggetto del servizio:
  • Il trattamento sarà effettuato con le seguenti modalità: manuale e informatizzato;
  • Il conferimento dei dati è obbligatorio per permettere l’erogazione del Servizio;
  • I dati personali non verranno immagazzinati se non per il lasso di tempo minimo di cui al paragrafo “DNS Services Customers”;
  • I dati personali saranno trattati come previsto dalla presente Policy;

Il titolare del trattamento è The Fool s.r.l., c.so di Porta Ticinese 87, 20123 Milano, Italia, nella persona del suo Legale Rappresentante Matteo G.P. Flora (FLRMTG78E10L400R);

Il sistema potrebbe contenere per brevi periodo prima dell’anonimizzazione Dati Sensibili. Tali dati NON VERRANNO memorizzati e verranno anonimizzati come da paragrafo “DNS Services Customers” nel più breve tempo possibile compatibilmente alle necessità di controllo del corretto funzionamento ed alle esigenze di tutela della sicurezza;

In ogni momento potrà esercitare i Suoi diritti nei confronti del titolare del trattamento, ai sensi dell’art. 7 del D. Lgs. 196/2003.

Questions

FoolDNS’s full contact information, including location, may be found on our Contact page at http://thefool.it/contact.